an encounter...

Recently i encountered a mentally handicapped/down syndrome individual in the service-oriented industry. To make things clearer, i met a 'special' guy in the pizza hut restaurant and he was one of the staffs there. It was lunch time and the restaurant was quite packed. I think he was supposed to carry food to the customers as well as clean up when the customers left. As i wasn't aware that he is 'special', i ordered from him and he came back with a receipt which showed ala-carte price. I confirmed with him that i wanted a set instead of ala-carte and he said ok ok. Then, when the food arrived, i only got a plate of spaghetti and nothing else. So, i asked another staff which was coincidentally the branch manager. He was kinda frustrated but he apologised profusely and said that the other staff is kinda 'special'. I was ok and of course, i didn't get angry (which i would if the staff is normal). At the end, i got my set but the price was still the ala-carte price.

After i left, i was kinda worried if that 'special' guy will be scolded or worst, get fired. I think these 'special' people deserve chances, not just a chance. I would rather these fast food restaurants hire 'special' people than foreign workers.